1. Who processes your data
Dental Center Dr. Momani, with address 45 Kozyak Street, Sofia 1407, Bulgaria. For questions regarding the processing of personal data, please contact us at clinic@momanidental.com.
2. What data do we collect?
- Identification data: name, surname, personal identification number (only when necessary for medical documentation).
- Contact details: phone, email, address.
- Medical data: history, x-rays (CBCT), intraoral scans, treatment plan, history of procedures.
- Technical data: when visiting the site — IP address, browser type, pages visited (collected anonymously via cookies).
3. On what legal basis?
- Article 6 (1) (b) GDPR — execution of a dental treatment contract.
- Art. 9 (2) (h) GDPR — processing of health data for the purposes of medical diagnosis and treatment.
- Article 6 (1) (a) GDPR — consent to marketing communication (you can withdraw it at any time).
4. Who do we share data with?
Only with persons who are directly necessary for your treatment or our legal obligations:
- Dental laboratories (Germany) — only fabrication files, no identification data.
- Another treating physician at your express written request.
- Government authorities when explicitly required by law.
We never sell data to third parties. We never share for marketing purposes.
5. How long do we keep them?
Medical records are kept 10 years after the last visit, in accordance with the requirements of the Health Act in Bulgaria. Marketing data - until withdrawal of consent.
6. Your Rights
- Access — to receive a copy of the data we hold about you.
- Correction — to correct inaccurate information.
- Delete — request deletion (with restrictions for medical records).
- Restriction — request a temporary restriction of processing.
- Portability — to receive the data in a machine-readable format.
- Objection — to object to marketing communication.
- Complaint — file a complaint with the Personal Data Protection Commission (PDPC), cpdp.bg.
7. Security
Electronic files are stored on encrypted servers with limited access. Paper files are stored in locked cabinets. Only the attending physicians and authorized administrative staff have access.
8. Policy changes
We reserve the right to update this policy. The current version is always available at momanidental.com/poveritelnost.html.